Rock Valley College

Student Services Reopening Plan

  • Student Center & Library: Monday-Friday: 8:00 a.m. – 5:00 p.m.
     

  • Virtual appointments: Monday-Thursday: 5:00 to 6:00 p.m. as needed


As we welcome you back to campus, here are some things to keep in mind before meeting with a member of our staff:

  • Appointments are required; no walk-in appointments will be accepted
     
  • Masks must be worn at all times with exceptions for physical or medical reasons
     
  • Social distancing rules will be followed, meaning we may reach building capacities and you will be asked to wait if you do not have an appointment scheduled at that time
     
  • If you have any symptoms of Covid-19 or have come in contact with anyone who tested positive within the last 14 days, we ask that you please stay home
     
  • Please park in lots 1, 2A or 2B and enter the Student Center on the west entrance closest to the Physical Education Center
     

You will be able to schedule appointments in the Student Center by calling:
 

You will be asked to provide your student ID number, name, phone number, and the office(s) they for which you wish to schedule appointments.

You will be requested to arrive no earlier than 10 minutes prior to your appointment. 

While the Bookstore will accept in-person appointments, the preference is to serve students by phone, email, and online if at all possible. To schedule an in-person visit to the Bookstore, please call (815) 921-1680.

How to find the books for your classes:
 

1. Log into RVC Online Services
2. Under Academic Profile (bottom right), select “My Class Schedule and Textbook List”
3. Use the drop-down box and select the term
4. Once your schedule appears, select the “Text Books” button at the bottom of the page. This puts your schedule in the Bookstore website.
5. Select the item(s) you need and add it to your cart (you may need to scroll to the top or bottom of the page to add it).
6.  Go back and add supplies or other items you want/need
7. Click on the cart to finish checking out. We suggest creating a Bookstore account for ease of future use.
8. We ship from our store in Rockford unless otherwise noted, so you don’t need to choose upgraded shipping.  What get shipped out one day is usually out for delivery the next business day.

If you need to look at a class you are not registered for, you can use the textbook tab at rockvalleycollege.edu/bookstore.  Using the dropdown boxes, enter the term, department, course and section you are interested in seeing materials for.  Different sections use different books so please choose carefully.

Paying with FA~Link for Fall Books*
 

For students with money through the Financial Aid Office, typically Pell Grants, scholarships, and loans.

  • Use the directions listed above for "How to find the books for your classes."
     
  • During the checkout process, you will select the payment type of Financial Aid.  You will use your student id# without the “s”.
     
  • FA~Link does not pay for shipping so please either select the free shipping or attach a credit card to pay for the shipping.
     
  • You can attach a credit/debit card to the order if needed as well.
     
  • While you can place your FA~Link order now, it will be placed on hold with the other Fall orders.   FA~Link can be used Aug. 3 - Sept. 14, 2020.
     

Paying with Paper Book Vouchers for Books*
 

For Voc. Rehab students, DHS-ORS, Workforce Connection, SACN, and Sponsorship from the RVC A/R Office.

  • Use the directions listed above for "How to find the books for your classes."
     
  • During the checkout process, you will select the payment type of Voucher.  You will use the last 5 or 4 of your social security number based on what is written on the voucher. 
     
  • Vouchers do not pay for shipping so please either select the free shipping or attach a credit card to pay for the shipping.
     
  • Please work with your provider/caseworker/coordinator to make sure the voucher was emailed to sm687@bncollege.com so we can enter the voucher into our system.
     
  • You can attach a credit/debit card to the order if needed as well.

*If you have more than 1 form of payment (some items covered by FA~Link and some items covered by voucher), you will need to place separate orders for each form of payment.  While FA~Link & book vouchers will pay the book rental fees, you must still secure the rental with a credit/debit card that is not prepaid, no different than if you rented in the Bookstore.  Your card should not be charged unless you don’t bring the book back at the end of the semester.

If you have additional questions or concerns, please contact the Bookstore at (815) 921-1680 or 
sm687@bncollege.com

  • Disinfectant will be provided for staff allowing staff to voluntarily assist in disinfecting common areas during the day to supplement normal cleaning and disinfecting done by the cleaning crew.
     
  • Disinfectant will be available in each classroom to allow for students or staff to voluntary clean their respective work spaces.
     
  • Hand sanitizers will be placed throughout each office area and in each building.
     
  • Additional cleaners will be utilized to clean common surfaces during the day.
  • Employees, students and visitors must remain home if not feeling well for any reason and will be sent home if they are not feeling well while at any college campus.
     
  • Once you begin your day, continue to observe yourself for any changes such as fever, coughing and/or difficulty breathing.
     
  • If your condition changes while at campus or you suspect someone else is symptomatic of COVID-19, contact the RVC Police who will follow the policy on Communicable Diseases utilizing the guidelines listed in the Communicable Diseases Administrative Procedure.
     
  • Employees who are not symptomatic but have a sick family member at home who is confirmed to have COVID-19 should notify their supervisor, not come to work, and follow the recommended  guidelines provided by the local health department.
     
  • Students who are not symptomatic but have a sick family member at home who is confirmed to have COVID-19 should notify their instructor, not come to campus, and follow the recommended guidelines provided by the local health department.
     
  • If an employee or student tests positive for COVID-19 they should notify their supervisor or instructor immediately and not come to campus. The employee or student should notify their local health department, if the results did not come from the health department, and follow directions given to them by the health department.
     
  • Supervisors should immediately contact Human Resources regarding an employee who tests positive and instructors should immediately contact the Dean of Students. This will allow RVC to contact the Winnebago County Health Department (WCHD) more quickly for guidance.
     
  • Working with the WCHD, RVC will determine any other employees or students who may have had close contact with the COVID-19 individual.
     
  • Employees or students who are deemed by the WCHD as exposed will be given guidelines by WCHD to isolate at home. Because individuals who come to campus can travel from other counties to RVC campuses, this information may be transferred or originate from a different county health department.
     
  • If after 14 days of quarantine, the exposed employee or student has no COVID-19 symptoms and/or a negative COVID-19 test, they may return to campus with documentation from the health department or healthcare provider.
     
  • The College will deep clean areas in which the employee or student worked, studied or frequented. This may involve temporarily moving other employees or classrooms to a different part of the campus or transition to working/teaching remotely, as needed.
     
  • Employees and students who are unable to wear a mask due to a documented medical need will need to request an ADA exemption.  Once the ADA exemption is granted the employee or student will not be required to wear a mask but MUST maintain six foot social distancing.
     
  • Masks must cover both mouth and nose.
  • In-person meetings of Rock Valley College student clubs will be limited to less than 50 persons. Meetings shall maintain 6 feet social distancing standards and mask guidelines. Should this not be obtainable in the designated space, the club will have to restrict access so social standards are kept. Clubs are strongly encouraged to meet virtually.
     
  • Any student club found in violation of the social distancing guidelines could lose their ability to have in-person meetings.
     
  • Student events, whether on campus or off campus, will be limited to 50 attendees or less and must be approved by appropriate vice president.
  • Use of common areas will be prohibited or strongly discouraged. The ability to remove all furniture in all common spaces throughout the college is not practical. Students and employees should exercise restraint and not utilize these areas. Should persons choose to utilize a common area, social distancing should be maintained. 
     
  • Disinfectant will not be available for these areas as they are prohibited and discouraged from use.

Conference Rooms
 

  • Individuals must maintain appropriate social distancing of at least 6 feet while using conference rooms and masks must be worn.
     
  • Disinfectant will be available to allow employees to wipe down their seating location and work surface.

Computer Labs
 

  • The only open computer lab that will be open during this time period will be the main computer lab located in the WTC. Computers will also be available in the first floor library area.
     
  • Only designated stations will be available for use in a computer lab so that proper social distancing can be maintained.
     
  • Computer labs will be set up to maintain social distancing. Some computers will be turned off and signage placed on them not allowing anyone to utilize them. This is to allow for proper social distancing.
     
    • Should all stations inside the computer lab be filled, students will be required to wait outside of the computer lab for a spot to open.
       
  • Class specific labs will still be open if needed but must maintain social distancing standards. Virtual learning will be the norm.
     
  • Disinfectant will be available to allow students to wipe down their seating location and work surface.

Click on the “Support Online” icon on the RVC website (bottom right of your screen):

Online Chat

We are currently staffing the online support from 8:00 a.m. to 6:00 p.m. to assist student general questions or help get you connected to the correct college personnel.


What if I need help after 6:00 p.m. or the office I need is not listed above?
 

Click on the icon you see after hours:

Chat Offline

Leave us a message and well will forward it to the correct department.

 

Click on the icon you see after hours:

Chat Offline

Leave us a message and well will forward it to the correct department.